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SX20 USB-Serial control disables OSD

paul.warden1
Level 1
Level 1

Hi,

We currently have a situation where we are controlling the SX20 over a USB-Serial adapter (control is working fine)

The issue is that is has disabled the OSD on the main display. Originally we have controlled the SX20 using this method but a firmware upgrade seems to have disabled this function.

Has anyone come across this issue and if you have do you have a fix?

I understand that using Telnet over IP is the other option but the client has really high security on the switch ports and its stripping the Username/password info on the string? Does anyone have any knowledge of what could be causing the stripping of this information?

Any help would be greatly appreciated.

Many thanks

Paul

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