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Failed to get connectionData on registrationURL

hanwang85
Level 1
Level 1

Hi,

I am currently try to renew the connectionData to re-register to validate a bug we are facing.

However, when I went to the registrationURL and put in our account and pwd, we got redirected to an error page attached below rather than redirected to the productCallbackUrl.

context-service-data.png

Dose anyone can help to check this or tell me the reason?

Bests,

HanWang

3 Replies 3

wadegong
Level 1
Level 1

Could you re-run your app? CCFS service was down around that time. Could be the root cause.  If the issue is still there, post your app logs and we can try to debug it. Thanks.

Still the same error. what app logs do you need?

Jun 07, 2016 10:47:01 AM org.apache.tomcat.util.digester.SetPropertiesRule begin

WARNING: [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'source' to 'org.eclipse.jst.jee.server:alto-context-service' did not find a matching property.

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Server version:        Apache Tomcat/8.0.28

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Server built:          Oct 7 2015 18:25:21 UTC

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Server number:         8.0.28.0

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: OS Name:               Mac OS X

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: OS Version:            10.11.4

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Architecture:          x86_64

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Java Home:             /Library/Java/JavaVirtualMachines/jdk1.8.0_05.jdk/Contents/Home/jre

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: JVM Version:           1.8.0_05-b13

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: JVM Vendor:            Oracle Corporation

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: CATALINA_BASE:         /Users/hanwang/Documents/contextservice/workspace/.metadata/.plugins/org.eclipse.wst.server.core/tmp0

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: CATALINA_HOME:         /Users/hanwang/Documents/apache-tomcat-8.0.28

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Command line argument: -Dcatalina.base=/Users/hanwang/Documents/contextservice/workspace/.metadata/.plugins/org.eclipse.wst.server.core/tmp0

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Command line argument: -Dcatalina.home=/Users/hanwang/Documents/apache-tomcat-8.0.28

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Command line argument: -Dwtp.deploy=/Users/hanwang/Documents/contextservice/workspace/.metadata/.plugins/org.eclipse.wst.server.core/tmp0/wtpwebapps

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Command line argument: -Djava.endorsed.dirs=/Users/hanwang/Documents/apache-tomcat-8.0.28/endorsed

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.VersionLoggerListener log

INFO: Command line argument: -Dfile.encoding=UTF-8

Jun 07, 2016 10:47:01 AM org.apache.catalina.core.AprLifecycleListener lifecycleEvent

INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /Users/hanwang/Library/Java/Extensions:/Library/Java/Extensions:/Network/Library/Java/Extensions:/System/Library/Java/Extensions:/usr/lib/java:.

Jun 07, 2016 10:47:01 AM org.apache.coyote.AbstractProtocol init

INFO: Initializing ProtocolHandler ["http-nio-8080"]

Jun 07, 2016 10:47:01 AM org.apache.tomcat.util.net.NioSelectorPool getSharedSelector

INFO: Using a shared selector for servlet write/read

Jun 07, 2016 10:47:01 AM org.apache.coyote.AbstractProtocol init

INFO: Initializing ProtocolHandler ["ajp-nio-8009"]

Jun 07, 2016 10:47:01 AM org.apache.tomcat.util.net.NioSelectorPool getSharedSelector

INFO: Using a shared selector for servlet write/read

Jun 07, 2016 10:47:01 AM org.apache.catalina.startup.Catalina load

INFO: Initialization processed in 794 ms

Jun 07, 2016 10:47:01 AM org.apache.catalina.core.StandardService startInternal

INFO: Starting service Catalina

Jun 07, 2016 10:47:01 AM org.apache.catalina.core.StandardEngine startInternal

INFO: Starting Servlet Engine: Apache Tomcat/8.0.28

Jun 07, 2016 10:47:03 AM org.apache.jasper.servlet.TldScanner scanJars

INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.

Jun 07, 2016 10:47:03 AM com.sun.jersey.api.core.PackagesResourceConfig init

INFO: Scanning for root resource and provider classes in the packages:

  com.altocloud.routes

Jun 07, 2016 10:47:03 AM com.sun.jersey.api.core.ScanningResourceConfig logClasses

INFO: Root resource classes found:

  class com.altocloud.routes.ContextCustomer

  class com.altocloud.routes.Webinar

Jun 07, 2016 10:47:03 AM com.sun.jersey.api.core.ScanningResourceConfig init

INFO: No provider classes found.

Jun 07, 2016 10:47:03 AM com.sun.jersey.server.impl.application.WebApplicationImpl _initiate

INFO: Initiating Jersey application, version 'Jersey: 1.18 11/22/2013 03:05 AM'

initializating... ...

10:47:04.006 [localhost-startStop-1] INFO  c.c.t.plugin.ConnectorFactory - Current path :/Users/hanwang/Documents/Eclipse.app/Contents/MacOS/.

10:47:04.011 [localhost-startStop-1] INFO  c.c.t.plugin.ConnectorFactory - loadConfigurations path :/Users/hanwang/Documents/Eclipse.app/Contents/MacOS/connector.property

10:47:05.026 [localhost-startStop-1] INFO  c.c.t.plugin.ConnectorFactory - Loading extensions from jarPath :/Users/hanwang/Documents/Eclipse.app/Contents/MacOS/plugin/context-service-sdk-extension-1.0.8.jar

10:47:05.745 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - loading new implClass in ConnectorProxyInvocationHandler = com.cisco.thunderhead.connector.impl.ManagementConnectorImpl@75ac363b

10:47:05.745 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Getting cached init params and connector state

10:47:05.745 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Getting attaching update listener and setting connector state

10:47:05.766 [localhost-startStop-1] INFO  c.c.t.c.u.impl.SoftwareUpdateImpl - Setting connector state from previous version

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Ignoring initializing new connector because cached parameters are empty

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Swapping versions

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Versions are swapped

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - loading new implClass in ConnectorProxyInvocationHandler = com.cisco.thunderhead.connector.impl.RegisteringApplicationImpl@7a42931d

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Getting cached init params and connector state

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Getting attaching update listener and setting connector state

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Ignoring initializing new connector because cached parameters are empty

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Swapping versions

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Versions are swapped

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - loading new implClass in ConnectorProxyInvocationHandler = com.cisco.thunderhead.client.ContextServiceClientImpl@70576a64

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Getting cached init params and connector state

10:47:05.767 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Getting attaching update listener and setting connector state

10:47:05.787 [localhost-startStop-1] INFO  c.c.t.c.u.impl.SoftwareUpdateImpl - Setting connector state from previous version

10:47:05.788 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Ignoring initializing new connector because cached parameters are empty

10:47:05.788 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Swapping versions

10:47:05.788 [localhost-startStop-1] INFO  c.c.t.p.ConnectorProxyInvocationHandler - Versions are swapped

10:47:05.788 [localhost-startStop-1] INFO  c.c.t.plugin.ConnectorFactory - ConnectorFactory.resetPluginManager - completed oldPluginManager shutdown

10:47:05.788 [localhost-startStop-1] INFO  c.c.t.plugin.ConnectorFactory - ConnectorFactory.resetPluginManager - done

*** Open This URL: https://ccfs.ciscoccservice.com/v1/authorize?callbackUrl=http%3A%2F%2Ffake&appType=altocloud

Jun 07, 2016 10:47:05 AM org.apache.coyote.AbstractProtocol start

INFO: Starting ProtocolHandler ["http-nio-8080"]

Jun 07, 2016 10:47:05 AM org.apache.coyote.AbstractProtocol start

INFO: Starting ProtocolHandler ["ajp-nio-8009"]

Jun 07, 2016 10:47:05 AM org.apache.catalina.startup.Catalina start

INFO: Server startup in 4273 ms

Hi HanWang,

I was just going through old posts and came across your registration issue. Are you still having trouble with registration? Please let me know if you still require assistance to get Context Service working.

Thank you

Ankit Parikh

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