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Call Studio Application

gaillard3
Level 1
Level 1

I have 2 VXML applictions in production. Can I use these to develop a new one or do I have to rebuild from scratch.

Is it possible to pull in VXML applications already deployed to the OPS console so I can edit it is call studio. I am on UCCE Version 10.5

3 Replies 3

janinegraves
Spotlight
Spotlight

There's no way to pull the vxml server code into studio. There 'is'

enough info on vxml server for you to rebuild the app in studio if

necessary.

Thanks for the info,

when you said there is enough info on the vxml server, do you mean looking at the application call flow and various elements and creating a new project in call studio and just filling in the info.

Jon E. Gaillard Jr.

Sr. Telephony/VOIP Engineer

Telephony

Eagle Alliance, A CSRA Partnership

2711 Technology Drive, Annapolis Junction, MD 20701

t: +1.301.939.2525 | f: +1.301.939.1445 | Jon.Gaillard@CSRA.com | www.csra.com

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Jon,

What Janine means is that by reviewing the text files in the VXML Server application folder, you can reverse engineer how the Call Studio Application was put together.

Have a look at the VXMLServer\applications\<application-name>\data\application\callflow.xml file

And then at the individual "element" files which are represented by the xml files in the folder:

VXMLServer\applications\<application-name>\data\configurations\


Gerry

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