MCU Product Key

[abousuhail]

Hi guys, i need your help, i made a big mistake, i reset the MCU configuration and after restarting the MCU i lost the product or feature key

i need to know how can i get new one

i don't have contract with Cisco

i bought the MCU from Ebay!!!!!!!

[keglass]

Ahmad,

I see that you also posted this in the Cisco Support Community and received a number of responses.

https://supportforums.cisco.com/discussion/13127841/mcu-issue

I hope that helped with your issue. Thank you for participating in the community.

Kelli Glass

Moderator for Cisco Customer Communities

[abousuhail]

Yes Kelli Glass they help me on the Cisco Support Community and my issue was recovered

Thanks