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1
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5
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How does one disable telephony and silence the welcome email via the XML API

kurupv
Level 1
Level 1

I have a project specification that requires that I do the following on user account creation:

  • Prevent the user from having access to any telephony features
  • Silence the automated email that is sent out by the API when an account is created.

I have been scouring the XML Schema reference and cannot seem to find anything that identifies which element/attribute would allow me to accomplish the above.

Any insights would be greatly appreciated.

1 Accepted Solution

Accepted Solutions

matt.libera
Level 1
Level 1

We are doing exactly that. Here is what we add to our XML body content to accomplish this:

<privilege>

  <teleConfCallOut>FALSE</teleConfCallOut>

  <teleConfCallIn>FALSE</teleConfCallIn>

  <teleConfTollFreeCallIn>FALSE</teleConfTollFreeCallIn>

  <teleConfCallOutInternational>FALSE</teleConfCallOutInternational>

  <teleConfCallInInternational>FALSE</teleConfCallInInternational>

  <otherTelephony>FALSE</otherTelephony>

</privilege>

<sendWelcome>FALSE</sendWelcome>

View solution in original post

5 Replies 5

ryanhunt
Level 5
Level 5

CreateUser will not automatically send a welcome email to a newly created host if the sendWelcome flag is set to FALSE.

and the telephonySupport flag set to NONE will prevent the user from having any telephony features.

Thanks Ryan. I had seen those attributes in the XML schema documentation and tried them. Maybe we didnt next the attributes correctly. I will give this another whirl.

matt.libera
Level 1
Level 1

We are doing exactly that. Here is what we add to our XML body content to accomplish this:

<privilege>

  <teleConfCallOut>FALSE</teleConfCallOut>

  <teleConfCallIn>FALSE</teleConfCallIn>

  <teleConfTollFreeCallIn>FALSE</teleConfTollFreeCallIn>

  <teleConfCallOutInternational>FALSE</teleConfCallOutInternational>

  <teleConfCallInInternational>FALSE</teleConfCallInInternational>

  <otherTelephony>FALSE</otherTelephony>

</privilege>

<sendWelcome>FALSE</sendWelcome>

Thanks Matt! Appreciate the code sample. Plan to test this out today.

No problem! Let me know if you have any questions. It's been reliable for us. I should specify that we are creating all of our accounts via API, if that makes any difference.

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