cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1032
Views
0
Helpful
2
Replies

Add third party (Intercall) teleconference line through API

NeilMeredith
Level 1
Level 1

To add a new Teleconference line through the WebEx UI, you go to 'Preferences->Audio' then click on the 'Add account' link.

Capture.PNG

This opens up the following window where you can add a new teleconferencing account:

Capture2.PNG

Can anyone tell my what the equivalent call would be in the web api?  I thought it might be in the 'SetUser', but nothing I have tried there has worked (https://developer.cisco.com/media/webex-xml-api/schemas/index.html?url=/media/webex-xml-api/schemas/user_xsd.html).  Guidance on this would be appreciated, thanks!

1 Accepted Solution

Accepted Solutions

For anyone else having this issue, you need to set the tspAccount in the setUser call.

https://developer.cisco.com/media/webex-xml-api/schemas/tspaccount1.html

The toll and toll-free call in numbers also need to be formatted like this for the call to work:  1,123,456-7890

It may be helpful to add a conference line through the web ui first, then issue a getUser call to see the exact format everything needs to be in for the setUser call.

View solution in original post

2 Replies 2

NeilMeredith
Level 1
Level 1

Does anyone have an idea of where I can access this through the webex API?

For anyone else having this issue, you need to set the tspAccount in the setUser call.

https://developer.cisco.com/media/webex-xml-api/schemas/tspaccount1.html

The toll and toll-free call in numbers also need to be formatted like this for the call to work:  1,123,456-7890

It may be helpful to add a conference line through the web ui first, then issue a getUser call to see the exact format everything needs to be in for the setUser call.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: