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APIC software mismatch error

Hi All,

We are trying to bring up lab test set up with ASR1004(RP2) with software image asr1000rp2-adventerprisek9.03.16.04a.S.155-3.S4a-ext. in APIC-EM IWAN as BR, it is showing the below warnings.

Device does not have required license

Warning

Required licenses not enabled on device.

Enable the licenses for the platform in use.

Example:

  • AX (Application Experience K9) "appxk9" is needed for the ISR4K platforms

  • Adventerprisek9 or Advipservicesk9 is needed for ASR 1K platforms

Can we ignore this messages I think we have installed latest image only, if not please suggest the proper build to load.

Regards,

Manoj K

1 Accepted Solution

Accepted Solutions

Hi looks like this ASR1k's does not require a special license file for certain models, this info is given from TAC team.Router just needs the proper IOS image to enable the features.

We are going to ignore this version mismatch message for now and will proceed further, thank you for the inputs.

Please consider this thread as closed.

View solution in original post

9 Replies 9

cchitnis
Cisco Employee
Cisco Employee

Are you trying to use these  devices with this image for iWAN? If yes, you better take care of these warnings. If not, it's likely to fail in some of the CLIs that iWAN will push. E.g. CLIs that configure crypto IPSec profile on devices, and provision it under tunnels, Crypto IKEv2 profile etc.

HAving said that, the image itself looks correct to me.

Yes this set up will be used for iwan only. If it has a correct image, is it known issue with the warning messages?

I assume you are running version 1.2 of APIC-EM?

yes, that is correct the current version is 1.2.1.686? can you please recommend the correct software version should be used in both 1004 and 1006.

IOS XE 3.16.04 should be the correct IOS version for iWAN.

Having said that, 1.2.1.686 is the EFT build for iWAN and we never had iWAN in 1.2.1.X official release of APIC-EM.

1.3.0.4383 is the latest (final) release candidate under comprehensive tests across different teams including iWAN and barring any surprises, official release of APIC-EM containing iWAN 1.3.0.X) should be out any day soon.

Hi looks like this ASR1k's does not require a special license file for certain models, this info is given from TAC team.Router just needs the proper IOS image to enable the features.

We are going to ignore this version mismatch message for now and will proceed further, thank you for the inputs.

Please consider this thread as closed.

AS I said before, the warnings are legitimate. We (iWAN) do run certain validation checks on devices you try to bring into APIC-EM. Licensing related checks is just one of the items in that comprehensive checklist. The idea of having them as "Warning only" versus "must fix" is something we can deliberate at length. However, absence of such licenses would cause failures in various provisioning workflows downstream and hence we flag and ask user to take care of these warnings appropriately.

Again, the licensing related warnings you are seeing have got nothing to do with the IOS image you have or the APIC-EM version you have. It has to do with actual licenses themselves, on your devices.

A quick check would be to issue "sho license" command on the devices and make sure that the state of licenses being warned about is "Active, In Use". If not, you have to accept the EULA for corresponding license (from configuration mode, execute end user license agreement accept command). Additionally, if you want to move any license from "Eval Only" to "Permanent" use, there's "license move" command for that (from privileged exec mode of the device)

If you want engineering team to help you with having right licenses, that can be arranged; but as such it's a straight forward, self explanatory commands from the device itself.

Once you take care of licenses, and revalidate the devices, you should not see these warnings again.

Hi Thank you for your reply.

This ASR1004 (RP2)does not have license at all even show license command is not working, it would be really helpful if engineering team can get the license file, we have already raised a support ticket for requesting the same 2 days ago . We can ignore this messages and can move forward but we do not want to face some issue down to road.


We are trying to bring this setup for our internal lab testing. We will upgrade the iwan once official release is out.


Manoj




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