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Does the API support the creation/launching of support sessions?

droelands
Level 1
Level 1

I see that it is possible to start meetings, but I would like to know if I can start a support session through the API.

As a bonus, can I get the URL for the support session once it is created?  Thanks.

2 Replies 2

ryanhunt
Level 5
Level 5

GetjoinurlMeeting works for support and training centers just the same as meeting center.

mifierro
Level 4
Level 4

The XML API can be used to create a Support session. In the reference guide, look for the section titled Support Center Service for the available API functions. The function to create a support session is:

CreateSupportSession

You can find more information in the XML API reference guide at:

https://developer.cisco.com/site/webex-developer/develop-test/xml-api/xml-api-reference/