Problem with iox firmware

CSCO12103188 · ‎12-21-2016

Hello,

I just installed c800-universalk9_iox-mz.SPA.156-2.T.bin to support iox on my 819 4G router. Everything seems fine but I find some strange information in iox show commands, see under "Network Information" -> default gateway and mask:

show iox detail

IOx Infrastructure Summary:

---------------------------

Services State : OK

Networking Configured : OK

IOS Network Reachable : OK

Host Infrastructure State : OK

System Information:

-------------------

Build Date : Tue Jul 21 11:12:41 PDT 2015

Version : cwan_mizuno_dev/109

Uptime : 3d 8h 19m 45s

Disk Space Usage : 32% (309MB)

Memory Usage : 38% (193MB)

CPU Utilization : 1%

Networking Information:

-----------------------

IP Address : 10.10.98.2

IP Gateway : 255.255.255.0

IP Netmask : 10.10.98.1

IOx Host Agent:

---------------

Debug Level : WARNING

IOx Processes State:

--------------------

caf : Running

crond : Running

ioxhad : Running

libvirtd : Running

monit : Running

I can reach the web-interface on 10.10.98.2 but when I try to run ioxclient commands towards it I get error 404. Running iox on ubuntu 14.04.

So I tried to upgrade my iox firmware to "p1021_c800.V1.0.0.20.bin.zip" but then I get this from my show commands:

show run | section iox

iox

host ip address 10.10.98.2 255.255.255.0

host ip default-gateway 10.10.98.1

host boot flash:p1021_c800.V1.0.0.20.bin

-----------------------------------------------------------------------------

show iox detail

IOx Infrastructure Summary:

---------------------------

Services State : FAIL

Networking Configured : OK

IOS Network Reachable : OK

Host Infrastructure State : FAIL

System Information:

-------------------

Build Date : Wed Feb 17 20:41:26 PST 2016

Version : cwan_mizuno_dev_v156_1_t_throt/57

Uptime : 0d 0h 4m 34s

Disk Space Usage : 32% (309MB)

Memory Usage : 40% (202MB)

CPU Utilization : 2%

Networking Information:

-----------------------

IP Address : 10.10.98.2

IP Gateway : 255.255.255.0

IP Netmask : 10.10.98.1

IOx Host Agent:

---------------

Debug Level : WARNING

IOx Processes State:

--------------------

caf : Not Running

crond : Running

ioxhad : Running

libvirtd : Running

monit : Running

Anyone have any idea or experience about this behavior?

Thanks!

Oscar

tyu@cisco.com · ‎12-22-2016

Hi Oscar,

Looks like gateway and netmask are swapped in "show iox detail" output. I can reproduce this symptom in the lab. This is a display issue, network interface and routing table entry on IOx host are configured properly.

Could you try upgrading the IOS image to 156-1.T1? It is embedded with a newer version of IOx image.

Please remove "host boot flash:p1021_c800.V1.0.0.20.bin" from configuration before you reload the router.

-Ting

CSCO12103188 · ‎12-23-2016

Hi,

Where can I find 156-1.T1?

I only have access to the file area here on devnet community and the only image available here is the 156-2.T for 819 platform.

Thanks

Oscar

Steve Zhang · ‎12-26-2016

To get the 15.6.1T1, please go to CCO below for downloading.

https://software.cisco.com/download/special/release.html?config=5d86ddfef03e0be6da411eb08d75cfd7

CSCO12103188 · ‎12-27-2016

Unfortunetly I don't have support contract for this device, I can only download images from the "restricted" section here on devnet. .../docs/DOC-68539.

And there you only have the "c800-universalk9_iox-mz.SPA.156-2.T.bin." version.

Could you add 15.6.1T1 to there?

Best regards

Oscar

srikanth512 · ‎03-05-2017

Hi Steve,

I am also facing the same issue with the Iox. The gateway and netmask are swapped when I run 'sh iox detail' but the configuration seems to be normal.

I have booted the device with c800-universalk9_iox-mz.SPA.156-1.T1.bin image but unable to access Iox interface.

anyone have any idea about this behaviour?

Thanks,

Srikanth

srikanth512 · ‎03-01-2017

Hi Ting,

I am also facing the same issue with the Iox. The gateway and netmask are swapped when I run 'sh iox detail' but the configuration seems to be normal.

I have booted the device with c800-universalk9_iox-mz.SPA.156-1.T1.bin image but unable to access Iox interface.

anyone have any idea about this behaviour?

Thanks,

Srikanth