cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
4452
Views
12
Helpful
4
Replies

APIC-EM controller failing to start services

mehdi.rashidi
Level 1
Level 1

Hello,

I had to power down the controller for some hardware maintenance. I did this according to the official guide Cisco Application Policy Infrastructure Controller Enterprise Module Installation Guide, Release 1.4.x - Configuring Ci…

But now I cannot login to the controller.However I can ssh to grapevine. Below is some queries I did to check system status:

Grape_1.JPG

Grape_2.JPG

Grape_3.JPG

Grape_4.JPG

Grape_5.JPG

Any help is really appreciated.

Thanks

1 Accepted Solution

Accepted Solutions

aradford
Cisco Employee
Cisco Employee

looks like the services (apart from grapevine) have not restarted.

Can you do a "./bin/reset_grapevine" and say "N" to the prompts.

It should show the services restarting.   when you do a "grape service display  | grep service_type" there should be  about 38 services.

ipgeo-service             service_type              ipgeo-service

apic-em-inventory-manager-service service_type              apic-em-inventory-manager-service

file-service              service_type              file-service

pnp-service               service_type              pnp-service

ip-pool-manager-service   service_type              ip-pool-manager-service

access-policy-programmer-service service_type              access-policy-programmer-service

election-service          service_type              election-service

scheduler-service         service_type              scheduler-service

app-vis-policy-programmer-service service_type              app-vis-policy-programmer-service

network-poller-service    service_type              network-poller-service

postgres                  service_type              postgres

qos-lan-policy-programmer-service service_type              qos-lan-policy-programmer-service

qos-policy-programmer-service service_type              qos-policy-programmer-service

task-service              service_type              task-service

router                    service_type              router

iwan-analytics-service    service_type              iwan-analytics-service

nbar-policy-programmer-service service_type              nbar-policy-programmer-service

rabbitmq                  service_type              rabbitmq

grapevine-coordinator-service service_type              grapevine-coordinator-service

apic-em-jboss-ejbca       service_type              apic-em-jboss-ejbca

grapevine-log-collector   service_type              grapevine-log-collector

policy-manager-service    service_type              policy-manager-service

rbac-service              service_type              rbac-service

topology-service          service_type              topology-service

grouping-service          service_type              grouping-service

telemetry-service         service_type              telemetry-service

identity-manager-pxgrid-service service_type              identity-manager-pxgrid-service

reverse-proxy             service_type              reverse-proxy

cas-service               service_type              cas-service

policy-analysis-service   service_type              policy-analysis-service

pfr-policy-programmer-service service_type              pfr-policy-programmer-service

grapevine                 service_type              grapevine

apic-em-event-service     service_type              apic-em-event-service

cassandra                 service_type              cassandra

apic-em-network-programmer-service service_type              apic-em-network-programmer-service

apic-em-pki-broker-service service_type              apic-em-pki-broker-service

node-ui                   service_type              node-ui

visibility-service        service_type              visibility-service

View solution in original post

4 Replies 4

aradford
Cisco Employee
Cisco Employee

looks like the services (apart from grapevine) have not restarted.

Can you do a "./bin/reset_grapevine" and say "N" to the prompts.

It should show the services restarting.   when you do a "grape service display  | grep service_type" there should be  about 38 services.

ipgeo-service             service_type              ipgeo-service

apic-em-inventory-manager-service service_type              apic-em-inventory-manager-service

file-service              service_type              file-service

pnp-service               service_type              pnp-service

ip-pool-manager-service   service_type              ip-pool-manager-service

access-policy-programmer-service service_type              access-policy-programmer-service

election-service          service_type              election-service

scheduler-service         service_type              scheduler-service

app-vis-policy-programmer-service service_type              app-vis-policy-programmer-service

network-poller-service    service_type              network-poller-service

postgres                  service_type              postgres

qos-lan-policy-programmer-service service_type              qos-lan-policy-programmer-service

qos-policy-programmer-service service_type              qos-policy-programmer-service

task-service              service_type              task-service

router                    service_type              router

iwan-analytics-service    service_type              iwan-analytics-service

nbar-policy-programmer-service service_type              nbar-policy-programmer-service

rabbitmq                  service_type              rabbitmq

grapevine-coordinator-service service_type              grapevine-coordinator-service

apic-em-jboss-ejbca       service_type              apic-em-jboss-ejbca

grapevine-log-collector   service_type              grapevine-log-collector

policy-manager-service    service_type              policy-manager-service

rbac-service              service_type              rbac-service

topology-service          service_type              topology-service

grouping-service          service_type              grouping-service

telemetry-service         service_type              telemetry-service

identity-manager-pxgrid-service service_type              identity-manager-pxgrid-service

reverse-proxy             service_type              reverse-proxy

cas-service               service_type              cas-service

policy-analysis-service   service_type              policy-analysis-service

pfr-policy-programmer-service service_type              pfr-policy-programmer-service

grapevine                 service_type              grapevine

apic-em-event-service     service_type              apic-em-event-service

cassandra                 service_type              cassandra

apic-em-network-programmer-service service_type              apic-em-network-programmer-service

apic-em-pki-broker-service service_type              apic-em-pki-broker-service

node-ui                   service_type              node-ui

visibility-service        service_type              visibility-service

Thank you. It's working now

anluarsa11
Level 1
Level 1

Thank you very much.

This helped me A LOT.

Thanks from me too! Also helped!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:


This community is intended for developer topics around Data Center technology and products. If you are looking for a non-developer topic about Data Center, you might find additional information in the Data Center and Cloud community