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In MX800 or SX20 Is it possible to Mute the Cisco microphones individually?

gopinath
Level 1
Level 1

Can any one help for the below question.

In MX800 or SX20 Is it possible to Mute the Cisco microphones individually during the video conference call?

6 Replies 6

Enrico Conedera
Cisco Employee
Cisco Employee

Hello -

Individual microphone mute is not a native capability of SX, MX, or Room Kit endpoints. Our mute function is global, in that it always mutes all microphone inputs.

It is possible to use In-Room Control to selectively mute groups of microphones by actually turning off the input at the codec, for some endpoints.

The guides for using In-Room Control can be found here: Cisco TelePresence SX Series - Configuration Guides - Cisco

Is there any other options to change the native capability. To make the microphone mute as individual instead of all mute

Please suggest me the steps if it is possible.

There are no other options to change the native operation of the mute functionality.  As I said, it is a global function in the codec - all microphones are either muted or not.

in order to individually turn microphones on and off - effectively muting them - you must have an external program, typically on an AMX / Crestron etcetera, that uses the codec API to instruct the codec to turn off the microphone input.  On an MX800, for example, the command would be xConfiguration Audio Input Microphone 1 Mode: Off

The native capability cannot be changed.

We are using Crestron CP3 processor and don't have any push button. Client wants to use Cisco Microphone toggle button to act as individual mute/unmute

The Cisco microphone cannot be used in this manner.  The mute button circuitry is proprietary and cannot be used with third party logic circuits.  In order to accomplish what you are trying to do, you would need to use third party microphones (like Shure MX392: MX392 & MX393 Microflex Boundary Microphones | Shure Americas

...along with a third party audio DSP processor like Biamp Tesira. This is as Wayne DeNardi has already said.

The bottom line is that individual microphone mute is not natively supported, and requires third party equipment - which means both third party microphones and a third party audio DSP.

It's not something that is available natively on the endpoints.

If you wanted to achieve something like this, you would need to feed any microphones in your room in to some other form of DSP (that can accept and control 3rd part microhones) and then take the output from that DSP in to your TelePresence endpoint.

An example, using biamp DSP for options to mute microphones can be seen here: https://support.biamp.com/Tesira/Programming/Muting_microphones_with_logic

Wayne

Wayne
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