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RDP and Jabber credentials do not work

msubby
Level 1
Level 1

So I am trying to connect to the main Windows Lab Services (10.10.20.100) via RDP using the credentials provided in the Lab Management form, and getting authentication errors (I have copy and pasted the credentials as provided). This is for a Collaboration 11.5. Also, the default username and passwords for using Jabber don't seem to work.

Have tried user01@abc.inc,user02@abc.inc,user04@abc.inc all with the cisco1234 password as specified in the user guide.

I can access all of the web services and dns resolves when I try to ping hq-cucm-pub so don't think its a VPN issue.

Any help would be appreciated as this is my first attempt at using the Sandbox environment (and this session is limited to 2 hours)

Mathew

1 Reply 1

jacoadam
Level 5
Level 5

This is being handled on this thread:

https://communities.cisco.com/thread/80181

Thanks!
Jacob

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