APIC-EM 1.4.1 - Devices not visible in the Device Inventory

[Simon Darlington]

Has anyone come across the issue where no devices are visible in the device inventory?

After successfully discovering devices, when clicking on the device inventory icon, indicator "Loading Device Inventory..." persists and no devices are listed. Adding a device manually results in the same error.

Devices are in a Managed state in the Dashboard.

[aradford]

that sounds like the inventory service is not running.

If you goto home->system health, are all of the services running (green)?

[Simon Darlington]

Thanks for your reply. All services running green.

This was a web browser issue. Clearing cache etc had no impact. However once our customer upgraded to Chrome Version 58.0.3029.110, we were unable to replicate this problem.

[aradford · Accepted solution]

Thanks for update Simon.

Do you know which version of Chrome customer was running previously?  We claim support >56.0 for chrome.

Adam