05-23-2017 04:08 AM
Hello, I use Finesse Cisco Finesse 11.5 RESTAPI for my website, I want to know if a user is logged and how to let the user log out automatically after the web page is closed for 30 minutes.
Thank you very much.
Solved! Go to Solution.
05-24-2017 11:29 PM
Hi,
Are you using UCCE or UCCX? In UCCE, there is the Logout non-activity time that you can set to 30 mins. UCCX doesn't have this sort of configuration.
Thanx,
Denise
05-24-2017 09:04 PM
do you want to log out the user 30 min after the window/tab is closed?
if you want to do it straight away you can add a window unload function
$( window ).unload(function() {
// do the agent logout
return "Bye now!";
});
05-24-2017 11:29 PM
Hi,
Are you using UCCE or UCCX? In UCCE, there is the Logout non-activity time that you can set to 30 mins. UCCX doesn't have this sort of configuration.
Thanx,
Denise
06-07-2017 02:46 AM
Hello, Denise, thank you very much with your help. Yes, I use UCCE and I've done the configuration of logout non-activity.
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