iFrame src path has "/gadgets/" added to it??

Christopher Nagel · ‎05-25-2017

I have entered a very unfriendly alternate universe. Can someone tell me why this is happening?

I have a gadget in which I'm trying to get inter-frame messaging (using postMessage()) working, but the path to the placeholder page I put into the HTML file's <iframe> is being mangled by Finesse into something that is then unable to be found (even after I added the paths on the gadget server and tested them successfully in a browser). This halts all gadget functionality.

The body of my HTML page is:

<body>

<button onclick="finesse.gadgets.Collusion.sendMockCall()" >On Call Begin</button><br/>

</div>

</body>

The error I get when Finesse loads the gadget is a Cisco-branded page (although it cannot find its own logo) with the following info on it:

type: Status report

message: /gadgets/blank.html

description: The requested resource (/gadgets/blank.html) is not available.

I have put this file into a 'gadgets/' folder in as many places on the web server as I can think of, and all of them return valid content in the browser, but none of them are found by Finesse. Why is Finesse adding this spurious path to my filename?

Sascha Monteiro · ‎05-26-2017

Hi Christopher,

Is this body in your gadget xml?

I think the main purpose of an iframe in a gadget is to embed a page from an external webserver,

I think Finesse doesn't touch iframe src url's as it does with script and style src tags.

Is there a reason you can't just put the code from the blank.html in the gadget directly?

You talk about inter frame messaging, will you have 2 iframes that need to communicate with each other?

I prefer to host my gadget on an external server, this gives us full control over it, and I don't use an iframe, it's already in one

That said, have you tried to use this as src="/3rdpartygadget/<my gadget dir>/blank.html" if you are using uccx hosted gadgets?

dekwan · ‎05-30-2017

Hi Christopher,

Since gadgets are mini websites within the container, the behavior if the iframe is not exactly the same as a typical page. So, I would suggest using the absolute URL for the src of the blank.html in the iframe.

I copied your body from your post to my xml and was able to reproduce your issue. When I used an absolute URL to the blank.html, it worked correctly.

Thanx,

Denise