06-21-2017 08:42 AM - edited 03-01-2019 04:38 AM
Hi there,
I have just gone to log into our APIC-EM instance and there is no webGUI presented.
SSH'ing onto the VM and using netstat shows that it is not listening on TCP/80 or TCP/443 as I'd expect.
I've restarted the grapevine service as I understood that managed the http service (apache2), and also rebooted the VM. Neither has fixed the issue.
Please help.
cheers,
Seb.
Solved! Go to Solution.
06-21-2017 04:11 PM
what does a "grape instance status" show?
have you done a "reset_grapevine" (MAKE SURE YOU SAY 'N' to all the questions to preserve state).
Adam
06-21-2017 04:11 PM
what does a "grape instance status" show?
have you done a "reset_grapevine" (MAKE SURE YOU SAY 'N' to all the questions to preserve state).
Adam
06-22-2017 12:45 AM
$ grape instance status
SERVICE VERSION STATE CLIENT IP UPTIME
-----------------------------------------------------------------------------------------------------------------------------
access-policy-programmer-service 5.1.3.1009 running 8f06226f-8872-4d08-a42c-d52f4991dc4e 169.254.0.130 15:39:18
apic-em-event-service 5.1.3.1009 running c3fb6d4b-8e71-4ac7-b0d6-89d28944bdc8 169.254.0.70 15:39:09
apic-em-inventory-manager-service 5.1.3.1009 running 0e24c3f0-52dc-4a29-bb6e-7bff5ec419e5 169.254.0.39 15:35:27
apic-em-jboss-ejbca 5.1.3.1009 running cbd27305-47f2-431c-b35d-d669af449526 169.254.0.141 15:38:34
apic-em-network-programmer-service 5.1.3.1009 running 28597b7f-3483-49d4-ae6f-06c8e04485e2 169.254.0.42 15:37:01
apic-em-pki-broker-service 1.4.3.1009 running d5514a13-c900-433a-8193-dd275dbfca42 169.254.0.117 15:39:50
cas-service 5.0.3.4006 running 8949bb2b-d6fa-48f2-b171-3fee8cd3c485 169.254.0.154 15:46:16
cassandra 1.0.0 running 8ad77cb0-530a-43f4-b952-3e2bf2a2eb1c 169.254.0.1 22 days, 21:49:50
election-service 5.0.3.4006 running 8949bb2b-d6fa-48f2-b171-3fee8cd3c485 169.254.0.154 15:43:56
file-service 5.1.3.1009 running 8949bb2b-d6fa-48f2-b171-3fee8cd3c485 169.254.0.154 15:39:41
grapevine 1.0.0 running 8ad77cb0-530a-43f4-b952-3e2bf2a2eb1c 169.254.0.1 22 days, 21:49:46
grapevine-coordinator-service 1.0.0 running 8ad77cb0-530a-43f4-b952-3e2bf2a2eb1c 169.254.0.1 22 days, 21:49:39
grapevine-log-collector 1.0.0 running 8ad77cb0-530a-43f4-b952-3e2bf2a2eb1c 169.254.0.1 22 days, 21:49:36
grouping-service 5.1.3.1009 running 28597b7f-3483-49d4-ae6f-06c8e04485e2 169.254.0.42 15:39:45
identity-manager-pxgrid-service 5.1.3.1009 running 1d0ef780-b1c6-4393-8dd5-9ed50bda2afb 169.254.0.186 15:38:05
nbar-policy-programmer-service 5.1.3.1009 running d5514a13-c900-433a-8193-dd275dbfca42 169.254.0.117 15:39:51
network-poller-service 5.1.3.1009 running 20396d7e-c06b-4c96-be44-66b2c7fccfa6 169.254.0.175 15:37:03
node-ui 1.0.0 running 8ad77cb0-530a-43f4-b952-3e2bf2a2eb1c 169.254.0.1 22 days, 21:49:43
pnp-service 5.1.3.1009 running 6c917907-8212-4e44-83f6-764f2600536e 169.254.0.69 15:39:51
policy-analysis-service 5.1.3.1009 running 1d0ef780-b1c6-4393-8dd5-9ed50bda2afb 169.254.0.186 15:37:35
policy-manager-service 5.1.3.1009 running 1d0ef780-b1c6-4393-8dd5-9ed50bda2afb 169.254.0.186 15:37:30
postgres 5.1.3.1009 running 3fc9845f-4683-4839-9fa1-7da4bdf0b5c5 169.254.0.110 15:41:59
qos-lan-policy-programmer-service 5.1.3.1009 running 6c917907-8212-4e44-83f6-764f2600536e 169.254.0.69 15:38:36
qos-policy-programmer-service 5.1.3.1009 running 8f06226f-8872-4d08-a42c-d52f4991dc4e 169.254.0.130 15:39:19
rabbitmq 1.0.0 running 8ad77cb0-530a-43f4-b952-3e2bf2a2eb1c 169.254.0.1 22 days, 21:49:54
rbac-service 5.0.3.4006 running 8949bb2b-d6fa-48f2-b171-3fee8cd3c485 169.254.0.154 15:46:16
reverse-proxy 5.0.3.4006 running f27f3a98-a069-4eda-a640-79e0a3c29800 169.254.0.1 9 days, 5:26:53
router 5.0.3.4006 running f27f3a98-a069-4eda-a640-79e0a3c29800 169.254.0.1 15:47:00
scheduler-service 5.1.3.1009 running 38d8f7fe-875f-4e7a-9c68-f1c115c4cf34 169.254.0.25 15:38:44
task-service 5.1.3.1009 running 38d8f7fe-875f-4e7a-9c68-f1c115c4cf34 169.254.0.25 15:38:34
telemetry-service 5.1.3.1009 running 38d8f7fe-875f-4e7a-9c68-f1c115c4cf34 169.254.0.25 15:39:14
topology-service 1.4.3.1009 running 1d0ef780-b1c6-4393-8dd5-9ed50bda2afb 169.254.0.186 15:38:05
(grapevine)
[Thu Jun 22 07:06:05 UTC] grapevine@10.209.120.40 (grapevine-root-1) ~
Not sure why some processes have an uptime of 22 days when I rebooted the VM.
Anyhow the 'reset_grapevine' command worke a treat, thanks!
cheers,
Seb.
06-24-2017 03:35 AM
thanks for the follow up Seb.
Adam
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