Question : Spark Hybrid Call Integration

[baekcheal]

Hello All,

i'm trying to create the integration between Spark Calls and my on premise system.

However, there is an error in Exprecess-E.

tvcs: Event="Call Rejected" Service="SIP" Src-ip="104.130.158.168" Src-port="5062" Src-alias-type="SIP" Src-alias="sip:cbaek@ecstel.call.ciscospark.com" Dst-alias-type="SIP" Dst-alias="sip:901091709079@cucm01.ecstel.co.kr;user\=phone" Call-serial-number="8ed75464-30bb-4b08-935e-b0d5cda14e3d" Tag="dd1abc3d-b1c5-49bf-8652-5909a81f520b" Detail="Not Found" Protocol="TLS" Response-code="404" Level="1" UTCTime="2017-06-26 00:28:58,869"

1) Jabber -> Expressway-E -> Expressway-C -> CUCM -> PSTN ---- OK

2) CMR Hybrid ----- OK

3) PSTN -> CUCM -> Expressway-C -> Expressway-E -> Spark ----- OK

4) Spark -> Expressway-E -> Expressway-C -> CUCM -> PSTN or IP Phone ----- Error

Expressway Software Version X8.8.1

CUCM version: 10.5.2.15900-8

I want to know what's wrong.

Thanks a lot

[keglass]

I recommend you also post this to the Cisco DevNet Community.

Cisco Devnet: Collaboration Developer Center

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

[mh1983]

From a developer I consulted with:

They should first figure out where the 404 Not Found is originating. If it originates on the Expressway-C, maybe it's zone configuration between the C and UCM. If it originates on the UCM, it could be CSS configuration for the SIP trunk, something like that.

Hope it helps. Here's some troubleshooting documentation in case anything jumps out: Cisco Spark Hybrid Call Services Deployment Guide - Troubleshooting Hybrid Call Services [Cisco Expressway Series] - Cis…