07-14-2017 01:59 AM - edited 07-05-2021 07:20 AM
Hi everyone,
I have an issue. One of my APs is constantly disassociated from the controller even if it is reachable all the time. My company uses a couple of Cisco 5500 WLCs, and the AP is a AIR-CAP2702I-E-K9. Below the AP's time statistics.
Time Statistics | |
UP Time | |
Controller Associated Time | |
Controller Association Latency |
No loggs registred on the access switch about the AP's interface and no error detected.
What can be the root cause?
07-14-2017 02:05 AM
07-25-2017 06:28 AM
Hello Ahmed,
Can you get next output from 5508 regarding the 2701 AP? You need AP's MAC address
"show ap join stats detailed <AP Ethernet MAC>"
You can get AP's Ethernet MAC by using "show ap summary"
This may give you an initial idea about a reason for AP disconnect.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: