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Modify Agent Desktop GUI

norbert.posan
Level 1
Level 1

Hello,

I ran into a small challenge, i must modify the Agent Desktop skin. At this moment orientation is horizontal , but a vertical design would be better for me. Does it possible to modify the GUI or add a new skin (at least re-order the buttons at the top)?

Bests,

Norbert

1 Reply 1

rkumarra
Cisco Employee
Cisco Employee

Hi Nobert,

Can you please provide us more information about the kind of the desktop?

Is it a CAD or CTIOS desktop?

what is the version?

If CTIOS based - which CIL desktop are we talking about.

Or is it the out of the box agent desktops?

Regards,

Rajesh Kumar R

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