java NullPointerException with NBR getStorageAccessTicket API

[ppenumar97]

Can someone tell me what could be wrong. I am getting this response for NBR getStorageAccessTicket API.

<?xml version="1.0" encoding="UTF-8"?>

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

    <soapenv:Body>

        <soapenv:Fault>

            <faultcode>soapenv:Server.userException</faultcode>

            <faultstring>java.lang.NullPointerException</faultstring>

            <detail>

                <ns1:hostname xmlns:ns1="http://xml.apache.org/axis/">nsj1wss232.webex.com</ns1:hostname>

            </detail>

        </soapenv:Fault>

    </soapenv:Body>

</soapenv:Envelope>

[kasutton]

Hi Padma,

Can you provide the request that resulted in this error without your password please? Thanks in advance.

Kasey Schultz

API Developer Services - WebEx - Cisco Systems, Inc..:|:.:|:.

[ppenumar97]

Hi Kasey,

Here is the request I am sending. Let me know if you need siteId and username.

<soapenv:Envelope

  xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"

  xmlns:xsd="http://www.w3.org/2001/XMLSchema"

  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

    <soapenv:Body>

      <ns1:getStorageAccessTicket

  soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"

  xmlns:ns1="NBRStorageService">

        <siteId xsi:type="xsd:long">xxxx</siteId>

        <username xsi:type="xsd:string">aaaa</username>

        <password xsi:type="xsd:string">pppp</password>

       </ns1:getStorageAccessTicket>

    </soapenv:Body>

  </soapenv:Envelope>

[ppenumar97]

Is it possible to get NULL Pointer Exception if there are no recorded files ?

[ryanhunt · Accepted solution]

Yes, null pointer could indicate no records.. there is a regression bug due to be fixed shorty to resolve this issue.

[ppenumar97]

Please let me know if this bug is fixed.