cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1056
Views
0
Helpful
1
Replies

Jabber record voice session

Hi everyone,

I'm currently working on an application to which requires to record the call sessions initialed by jabber. I'm following the cicso voice and video Jabber SDK documentation, but didn't find any resource tailored to recording an ongoing session.Is it possible to record the sessions is yes, how can one achieve it.Any advice on this is much appreciated.

Thank you,

Abhinav

1 Reply 1

dstaudt
Cisco Employee
Cisco Employee

Recording/monitoring for Jabber and Jabber SDK endpoints works as it does for other Cisco voice endpoints: instructions from CUCM cause the endpoint to direct a second call stream duplicating the ear and mouth RTP streams towards the configured recording destination, i.e. an application connected to CUCM via SIP trunk.

Some background and details can be be found:

Cisco DevNet: UC Manager SIP - SIP Trunk

(see ' Cisco Unified CM Silent Monitoring & Recording Overview.ppt' and 'Cisco Unified CM Silent Monitoring & Recording Specification.pdf')

Cisco DevNet: UC Manager SIP - Gateway Recording requirements

Cisco DevNet: UC Manager SIP - Recording Supported Device Matrix