09-21-2017 02:05 AM - edited 03-19-2019 12:48 PM
Hi All,
Is there any way that you can use the extension number as the user-id when logging into the phone when using an LDAP integration because users don’t want to type alphabetical letters from the keypad of the phone. When the user accounts from LDAP are synced it populates the user id as the username. Users are complaining that it’s too cumbersome to type their user names they just want to log in using their extension number and the LDAP integration must be kept intact for simplifying admin.
Thank you so much!
09-21-2017 04:20 AM
See the field mapping options here in this table, you don't have to use the sAMAccountName
09-21-2017 07:47 AM
That is one way or look at the new UCM 12 feature which allows you to sync from LDAP as User ID but use phone number as extension number, this is a new feature in CUCM 12. The way it is mentioned above you need to also ensure other apps like CCX might be affected for LDAP login.
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