0 Replies Latest reply: Oct 2, 2017 7:03 AM by lori.desocio@dfa.state.ny.us RSS

Voice Mail Time Stamp




We have Cisco CP-8841 phones.  When we forward a message from voice mail - it loses the original time stamp of the message and makes the time the message is forwarded the new time stamp.


Is there any way to retain the original time stamp?  We have calls that come into our general voicemail box - and when our receptionist forward them to the correct person - they lose that original time stamp which we need.


Thank you

Lori DeSocio

Network Administrator