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APIC-EM v1.5 is missing folder "apic-em-network-programmer-service"

oedfthuachuca1
Level 1
Level 1

I recently installed APIC-EM v1.5. The Network-Programmer service failed to start. The following are the logs for the this event:

ID: 47de85f6-aea7-11e7-b2f8-0050569169ff   

Operation: Grow instance of apic-em-network-programmer-service               

Start Time: Wed Oct 11 2017 10:11:54 GMT-0700 (US Mountain Standard Time)   

Last Modified Time: Wed Oct 11 2017 10:12:42 GMT-0700 (US Mountain Standard Time)

ID: 4b28ddb0-aea7-11e7-b2f8-0050569169ff   

Operation: Grow client 06df19d2-479f-4fdb-a492-e6d47843827d       

Status: Success   

Reason: Successfully grew client=06df19d2-479f-4fdb-a492-e6d47843827d on VM=2be4e4bf-f8bb-41fe-90d7-dba57480890b   

Start Time: Wed Oct 11 2017 10:12:00 GMT-0700 (US Mountain Standard Time)   

Last Modified Time: Wed Oct 11 2017 10:12:38 GMT-0700 (US Mountain Standard Time)

ID: b1947b8c-aea6-11e7-b2f8-0050569169ff   

Operation: Grow instance of apic-em-network-programmer-service       

Status: Failed   

Reason: [Errno 2] No such file or directory: '/opt/cisco/grapevine-services/apic-em-network-programmer-service/5.1.32.1054/start'

Start Time: Wed Oct 11 2017 10:07:42 GMT-0700 (US Mountain Standard Time)   

Last Modified Time: Wed Oct 11 2017 10:08:06 GMT-0700 (US Mountain Standard Time)

I accessed Grapevine via the cli and confirmed that the folder "apic-em-network-programmer-service" is actually missing. Do I need to re-download a different version of the ISO that actually contains all of the required installation/service files? Or, is there a way to obtain the missing folder/files by any other means?

Thanks for any assist.

2 Replies 2

aradford
Cisco Employee
Cisco Employee

Hi Mitchell,

You will not see the services from the CLI as the services are spun up in containers.

If you were to do an 'ls /opt/cisco/grapevine-services/' you will probably only see one or two present.

Have you tried a reset_grapevine (saying "n" to all of the prompts)?

Does your hardware met the specs required for APIC-EM?

Adam

josteve2
Level 1
Level 1

Mitchell, did you get this resolved, or do you still need assistance?

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