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CUC Call handler conflict wuth voicemail recording

arashad
Level 1
Level 1

Hi All ,

I installed CUC and configured voicemail for users and system call handler but when i call call handler number i heard voicemail message

i configured CTI RP that forward all to voicemail

1 Reply 1

Kelli Glass
Community Manager
Community Manager

We moved your post to the Unified Communications space for better visibility and access to feedback.

Unified Communications

I also recommend you refer to the Cisco Support Community for more information about CUC Call Handler. I found this post that might be helpful:

Unity Connection Call Routing Logic - Cisco Support Community

Kelli Glass

Moderator for Cisco Customer Communities