Didn't receive VPN setup email for UCCX 11.5 Sandbox session

[Ashwani K Ranpise]

Hello,

I didn't receive VPN credential for UCCX Sandbox session this morning.  How do I login to devices?

Thanks,

AR

[jacoadam]

Hello AR,

Could you please share your DevNet username  so I can take a look at your reservation?

Also, is this question a duplicate of https://communities.cisco.com/thread/87179 ?

Thanks!
Jacob

[Ashwani K Ranpise]

My CCO id is a.ranpise

[jacoadam]

Hello AR,

I see that your reservation ended yesterday Apologies for not getting back with you soon enough. Could you please make another reservation? You an make it for up to 7 days!

From there, we can troubleshoot it.

Thanks!
Jacob

[admin11111]

Hello Jacob,

OK I have added new session just now.  I still have not seen any email with VPN information.

Thanks,

Ashwani Ranpise

[Ashwani K Ranpise]

I have new session open but still no email regarding VPN.

Thanks,

AR

[zowu]

Hi AR,

The lab ready mail was bounced back.  Please check your VPN information below:

If you DO have AnyConnect already installed on your system

• If you have never used AnyConnect, you can get detailed connection instructions here.

• Your Lab's private VPN connection information:
  • Lab Network Address: 128.107.93.228:20207
  • Username: a.ranpise
  • Password: k4bJ2Xcx

[bamania8@gmail.com]

MY VPN ID is bamania8@g

Kindly share my credential over mail not in this post it self.

This seems to be and issue ..while reserving the lab again....

[bamania8@gmail.com]

Hey Jacob I am facing the same issue ....can you look in to it.

My ID is bamania8@gmail.com

You can consider this as a new request....

[jacoadam]

Hello Ashish,

Thanks for posting! He had an issue yesterday where our emails where not sending out properly. That has been resolved now. Emails should come through just fine now.

I have directly emailed you your credentials for your active reservation.

Thanks!
Jacob

[bamania8@gmail.com]

Thanks Jac..!!