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Download webex recordings by record id using downloadNBRStorageFile API

dhalder
Level 1
Level 1

Background :

We are part of TIBCO Inc and we have product called Simplr which integrates cloud Apps. You can find more details from https://simplr.tibco.com/landing. Our product also integrates with Webex like to get recording details, get meetings, get attendees etc for specific webex account.

Our Requirement :

We should be able to download webex recording using record id.

Analysis :

After reviewing the API we found that we can use downloadNBRStorageFile from NBR API.

But when observed the API parameters it needs storage access ticket. The ticket will be

generated when we call getStorageAccessTicket API. But that API expects Admin credentials

which normal users may not be able to get it.

Quesiton :

1) Is there any other way we can get recordings without admin credentials?

1 Accepted Solution

Accepted Solutions

nmorrow
Cisco Employee
Cisco Employee

Hello,

     NBR API does require site admin credentials, but does allow downloading any user's recordings. If you will not have access to site admin credentials, you can use the download URL from the XML API lstRecording response to launch a browser window that will then start a manual download. If you are able to consume the rendered HTML content and follow any redirects and scripts as if your application were a normal web browser, you may be able to automate this process.

View solution in original post

1 Reply 1

nmorrow
Cisco Employee
Cisco Employee

Hello,

     NBR API does require site admin credentials, but does allow downloading any user's recordings. If you will not have access to site admin credentials, you can use the download URL from the XML API lstRecording response to launch a browser window that will then start a manual download. If you are able to consume the rendered HTML content and follow any redirects and scripts as if your application were a normal web browser, you may be able to automate this process.