1 Reply Latest reply: Nov 16, 2017 12:32 PM by kelli.glass RSS

Cisco finesse REST API: Problems with "Get User" API.




Cisco finesse returning "Unauthorized" and "Response Timeout" for bulk (150+ at sometime for different user) "Get User" http requests at same time.


API request are made using api like "http://host/finesse/api/User/1234" in a multi threaded application with httpclient mechanism.


Few of the agents returns response properly but good number of requests run into "Unauthorized" and "Response Timeout".

Any thoughts and suggestions.


Thank You.