3 Replies Latest reply: Nov 20, 2017 8:16 AM by scott.vossler RSS

Deleting a network device group yields errorId=38


Cisco Prime Infrastructure v3.1.0


I'm cleaning up Cisco Prime; removing inventory and trying to remove network device groups from our former parent company.


When I try to delete a network device group the following text pops up:


Delete Operation failed. Group xxxxxxxxxx was not deleted.

errorId=38 deleteGroup API failed. Root cause: Could not execute JDBC batch update


I've searched the Internet and didn't find any helpful answers so I am posting here hoping others know more about this error, what it means and  how I might correct this so I can clean up Cisco Prime.


Thank you.