5 Replies Latest reply: Dec 6, 2017 2:36 PM by shiva.nyalam RSS

Upgrade CUCM 9.x to CUCM 10.x



I want to upgrade my CUCM ver 9 to Ver 10.5 and i have licenses installed in it , so i need to know the following


1- steps of upgrade process

2- Did i need to buy new licenses for ver 10.x ?  or only upgrade my licenses ver 9 to ver 10 free ?

3- I bought SWSS upgrade contract and i want to what is ? and how to use it ?