gsbStatus = BACKUP: what does it mean?

[john.cleese]

Hello,

I have a script that is querying our WebEx instance every minute to retrieve information updates.

Looking into logs, I discovered that last Friday, around 20:30, it started responding with the following data in the header:

    <serv:response>

      <serv:result>FAILURE</serv:result>

      <serv:reason>Sorry, no record found</serv:reason>

      <serv:gsbStatus>BACKUP</serv:gsbStatus>

      <serv:exceptionID>000015</serv:exceptionID>

    </serv:response>

Today it's back to <serv:gsbStatus>PRIMARY</serv:gsbStatus>.

What does this "BACKUP" value mean?

Did the server go into some kind of maintenance mode and started redirecting me to a secondary, fallback node, under the same DNS name?

Do I have to always verify if gsbStatus I receive is PRIMARY or not?

Thanks!

[nmorrow · Accepted solution]

WebEx has a redundant architecture. BACKUP is used when primary services are down for regular maintenance or outage so that service remains uninterrupted.