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SN2INFOv2 Oauth2

lucabrasi
Level 1
Level 1

Hi,

Can someone clarify how do we register an application to access SN2INFOv2 API ?

I've registered an application in API console and able to generate my bearer token, but getting Authorization Error when trying to access SN2INFOv2 API.

Thanks in advance.

1 Reply 1

kcolberg
Cisco Employee
Cisco Employee

Hi Sebastien,

I know I responded directly to your query, but I should also include a response here in the forum....

The Support APIs, including SN2Info API, are included in the Smart Net Total Care (SNTC) service offer and Partner Support Service (PSS) offer for partners. Since the APIs are available only through the two offers, there is an on-boarding process required before you can use them (which is why you were getting the Not Authorized message).

Details on the on-boarding process are at Support APIs DevNet site: https://developer.cisco.com/site/support-apis/. There you'll find links to Getting Started as a Smart Net Total Care customer and a Partner Support Service partner.

Regards,

Keith

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