1 Reply Latest reply: Jan 24, 2018 10:22 AM by kcolberg RSS

contract details api




   Do you know of an API call to access smartnet contract details by providing the contract number?  Example start and end date of Smartnet contract.


Thank you


  • 1. Re: contract details api

    Hi Erik,


    First, my apologies for the slow response - I didn't get my typical email saying there was a post in the forum. Anyway...


    SN2Info API may meet some of your needs. It will return some contract details, such as contract number and service line end date for a particular device (assuming the requester is entitled to the data of course). But it is based on a serial number and not a contract.


    I am unaware of a contract-based API available today. I understand SNTC team is working on APIs that access the portal data and those APIs may include contract info. There also may be something available in CCW-R (the replacement for CSCC), but I don't know for sure.