01-07-2018 07:18 PM
Hi Experts
I'm having some requirement to show some statistics in Finesse Desktop, So what I thought to make a REST call to CUIC and get some statictiscs (including callvariable data) and filter from the calling number in js script.
Anyone having some guide to make a REST call to CUIC ? is that CUIC is supporting REST ?
this is UCCX 11.6 Deployment.
Regds
Sasith
Solved! Go to Solution.
01-08-2018 10:31 AM
Hi Sasith,
Unfortunately, CUIC doesn't expose any REST APIs. Finesse also doesn't provide any queue statistics for UCCX.
A few folks have said that UCCX has realtime apis. Take a look at the thread here: Is it possible to get realtime CSQ data from the UCCX Config API?
Thanx,
Denise
01-08-2018 10:31 AM
Hi Sasith,
Unfortunately, CUIC doesn't expose any REST APIs. Finesse also doesn't provide any queue statistics for UCCX.
A few folks have said that UCCX has realtime apis. Take a look at the thread here: Is it possible to get realtime CSQ data from the UCCX Config API?
Thanx,
Denise
06-13-2020 04:24 AM
Can someone please upload a video tutorial for how to use Make Rest API in ccx editor
01-09-2018 02:38 AM
Thanks Denise
Information is useful
Regds
Sasith
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