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CAT 4500 X Switch, NO SUPPORTED POWER SUPPLIES DETECTED ON LOCAL SUPERVISOR SUPERVISOR WILL BE POWERED DOWN!!!!

Phaniraj D J
Level 1
Level 1

Dear All,

We have purchased new Cat 4500 X series switches, we are getting below error

NO SUPPORTED POWER SUPPLIES DETECTED ON LOCAL SUPERVISOR  SUPERVISOR WILL BE POWERED DOWN!!!!


Pls fidn the BOM attached,  As per the data sheet Power supply seems ok, Can someone let us know way forward


=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.01.10 15:30:16 =~=~=~=~=~=~=~=~=~=~=~=

þ

Rommon (G) Signature verification PASSED

Rommon (P) Signature verification PASSED

FPGA   (P) Signature verification PASSED

  ************************************************************

*                                                          *

* Welcome to Rom Monitor for    WS-C4500X-16 System.       *

* Copyright (c) 2008-2014 by Cisco Systems, Inc.           *

* All rights reserved.                                     *

*                                                          *

************************************************************

Rom Monitor (P) Version 15.0(1r)SG12

CPU Rev: 2.2, Board Rev: 9, Board Type: 108

CPLD Mobat Rev: 3.0x74b8.0x01db

Chassis: WS-C4500X-16

MAC Address  : 00-5d-73-5e-4e-bf

Ip Address   : Not set.

Netmask      : Not set.

Gateway      : Not set.

TftpServer   : Not set.

Non-Redundant system or peer not running IOS

System Uplinks & Linecards have been reset!!

***** The system will autoboot in 5 seconds *****

Type control-C to prevent autobooting.

******** The system will autoboot now ********

config-register = 0x2101

Autobooting using the first file from bootflash.....

Loading image !!!!!!!!!!!!!!!

Checking digital signature....

[bootflash:/cat4500e-universalk9.SPA.03.03.02.SG.151-1.SG2.bin]

Digitally Signed Release Software with key version A

Rommon reg: 0x00084F80

Reset2Reg: 0x00004F00

Image load status: 0x00000000

####

Radtrooper 065 Controller 0x13000070..0x1319BC0A Size:0x00661EDC Program Done!

##############

Linux version 2.6.24.4.12.3.k10 (nburra@build-lnx-036) (gcc version 4.2.1 p6 (Cisco c4.2.1-p6)) #1 SMP Tue Oct 23 23:24:25 PDT 2012

Starting System Services

diagsk10-post version 5.1.4.0

prod: WS-C4500X-16 part: 73-14786-07      serial: JAE21430ERC        

Power-on-self-test for Module 1: WS-C4500X-16

CPU Subsystem Tests ...

seeprom: Pass

Traffic: L3 Loopback ...

Test Results: Pass

Traffic: L2 Loopback ...

Test Results: Pass

post done

Exiting to ios...

Starting IOS Services

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-UNIVERSALK9-M), Version 03.03.02.SG RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 23-Oct-12 23:51 by prod_rel_team

***********************************************************************

!!!! NO SUPPORTED POWER SUPPLIES DETECTED ON LOCAL SUPERVISOR  SUPERVISOR WILL BE POWERED DOWN!!!!

***********************************************************************

Powering down in 10 seconds...

10  09  08  07  06  05  04  03  02  01  00

3 Replies 3

keglass
Level 7
Level 7

I found two resources that may help you with the issue described above. Please see here:

Catalyst 4500 Series Switch Cisco IOS Software Configuration Guide, 12.2(31)SGA - Environmental Monitoring and Power Man…

Troubleshooting Hardware and Related Issues on Catalyst 4500/4000 Switches Running Cisco IOS Software - Cisco

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

Hi Kelli Glass,

Both links give the minimum requirement & steps we can take, However as of now we are unable to get console access to  enter commands itself.

I think it might be some HW issue or compatibility issue.

If you have some TS steps on the error, request with us.

thanks

Phani

D_Lebedev
Level 3
Level 3

Hi everyone.

Faced with same issue few months ago. Maybe this will usefull for someone also ))

 

The point is- if you have FANs with airflow "Front to Back" and PSU model is "Back to Front" airflow supported you will get exact error message when bootup.  Just double check both FANs and PSUs have "F" or "R" indexes but not mix of them.

Goog luck.

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