Getting error after succesfull DNAC 1.1 installation.{"message":"no API found with those values"}

[niteshkumarkalal]

{"message":"no API found with those values"}

After succesfull installation of DNAC 1.1 ISO image i am unable to login to DNAC.

Can someone look in to it or help me understand this ?

[keglass]

Nitesh,

I recommend you check out this document in the Data Center Community for more information and help.

UCSD - DNA Center 1.0 / 1.1 API integration Example (JSON Parser)

[Selenia Irais Nieves Zamudio]

niteshkumarkalal

Did you resolve this issue?

We have the same error when we access trough htts

Regards.

[hong-mun.wong]

Hello,

Are you able to SSH to the DNAC and run the command below to verify whether the packages has been deployed?

$ maglev package status

[Selenia Irais Nieves Zamudio]

Hi Guys.

The DNA image is not stable right now, we contact the TAC, and even with the new ISO image provided by cisco the behavior was the same, the wizard did not deploy any DNA package, so we deployed the DNA System package through CLI.

After DNA System package deployment the GUI access was successfully, once inside the GUI interface we deployed the rest of the package.

Hope this information can help to someone else.

Best Regards.

[Alexandro Carrasquedo]

This reply may be a little late but i think it is worth commenting what happened.

These types of messages are often caused by an unsuccessful installation. If you want to go deep into the root of this, you can login via SSH to your DNAC and under /var/log/ you will find a maglev_config_wizard.log file. That file should usually end with something like the following:

[Tue May 22 15:53:56 UTC] maglev@10.88.244.136 (maglev-master-1) ~

$ cd /var/log

[Tue May 22 15:54:04 UTC] maglev@10.88.244.136 (maglev-master-1) log

$ ls -al | egrep config_wizard

-rw-r--r--   1 root      root    2047339 May 17 00:56 maglev_config_wizard.log

-rw-r--r--   1 root      root   20957765 Apr 13 16:30 maglev_config_wizard.log.1

-rw-r--r--   1 root      root        773 May 17 00:56 maglev_config_wizard_focus.log

-rw-r--r--   1 root      root       5248 May 17 00:56 maglev_config_wizard_focus.log.1

-rw-r--r--   1 root      root       3165 May 17 00:56 maglev_config_wizard_last_run.log

[Tue May 22 15:54:20 UTC] maglev@10.88.244.136 (maglev-master-1) log

$ tail maglev_config_wizard.log

The configuration wizard has completed successfully!

To access the Maglev Web UI, please point your browser to one of the following URLs:

To access the Maglev Web Console, please point your browser to one of the following URLs:

    https://10.88.244.136

    https://192.168.31.193

|

If you see something like failed or fatal, then the reason would be before or after the line with failed or fatal so you can do:

more maglev_config_wizard.log | egrep -v "(failed|fatal)" -A10 -B10

and you can find what/where the installation went wrong.

with this you can contact TAC, provide the maglev_config_wizard.log and we can take care of it. It is recommended that when you initially install or reimage DNAC you do a fast or full init of the disks to erase remaining data of previous images that could have contribute to this problem.

Regarding sinievesz comment, DNAC images have been more and more stable over time, you can see that even in the update process that it is now smoother than trying to update from 1.1.1 to 1.1.2.

Bottom line, if you see a problem like this, open a TAC case and we'll take good care of you.

[Selenia Irais Nieves Zamudio]

Thanks Nitesh.

We sow all those logs, we had errors even when the wizard said "completed successfully!" Now we alredy have the 1.1.2 versión, hope we does not have any other issue.

Best Regards.

[Alexandro Carrasquedo]

sinievesz you should consider updating to the latest available update. 1.1.2 is dated and there are a lot of bug fixes in newer releases as you can see in the release notes.