5 Replies Latest reply: Apr 5, 2018 8:52 AM by kmartin@bancfirst.com RSS

Cannot set or play uploded ringtones in CUCM


I have uploded ringtones in CUCM and used Ringlist-wb.xml for cisco ip phone 7821. I can see the song name on the phone, but i cannot play or set it. I tryed the same procedure for cisco ip phones 7975 and 7962,while i used Ringlist.xml and everything works properly. Could someone help me with this issue ?