3 Replies Latest reply: Mar 5, 2018 3:28 AM by mmorais RSS

Cannot set or play uploded ringtones in CUCM


I have uploded ringtones in CUCM and used Ringlist-wb.xml for cisco ip phone 7821. I can see the song name on the phone, but i cannot play or set it. I tryed the same procedure for cisco ip phones 7975 and 7962,while i used Ringlist.xml and everything works properly. Could someone help me with this issue ?