Jabber Guest SDK Android Tablet

[kmockert0612]

Hello there,

i have trouble with the SDK on an Samsung Galaxy Tab S3 with Android 7.0.

When i Start the preview the view does not show the camera.

My App has the Camera permission.

Any ideas?

Thank you

kind regards

[marwan.adly]

Don't make your targetSdkVersion > 21

[shishirshetty]

But shouldn't Android Apps always target the latest SDK version? Do you have any information about ETA from Cisco for Jabber SDK that supports > 21?

[shishirshetty]

https://android-developers.googleblog.com/2017/12/improving-app-security-and-performance.html

I guess Cisco Jabber Guest SDK developers will have to release a new SDK that supports targetSDK level >23.

[dstaudt]

It looks like the Jabber Guest SDK has a minimum requirement of SDK v15, in general it should work for any later Android version, though I'm not sure of testing with Nougat/v7.

Does the stand-alone Jabber Guest app work on your device? https://play.google.com/store/apps/details?id=com.cisco.jabber.guest

You may want to open a ticket with DevNet Developer Support, who can gather trace logs with you and work with the Jabber Guest SDK engineers to help determine the issue: https://developer.cisco.com/site/devnet/support/

[shishirshetty]

The stand-alone Jabber Guest app works because the targetSDK is set to 22(Don't as me how I know this ;)).

I am not saying that Jabber Android SDK is not working at all, its just that the RemoteView is able to render images, but the SelfView is going blank, because of which the person at the other end of the call is not able to see the first person.

I will open a ticket with DevNet Developer Support.

Thank you.

P.S: In the attachments, the first image is of the Jabber Client Receiver where instead of Caller's video, the 'rainbow' screen is being displayed and the second one is of the Caller where you will notice the SelfView is all blank.