ISE 2.2 password expiration reminder - customize E-Mail

[smaseman]

Hi Team,

My customer is running ISE Version 2.2 patch 6. It is used as the Wireless Guest solution. The Sponsor accounts are local ISE accounts. Beacuse they use a password policy with Password expiration the Sponsor accounts will be informed by E-Mail before the password expires. Unfortunately, the E-Mail sent by the ISE isn´t very hepful in customers mind:

--->Your network access password will expire on Tue Feb 13 14:21:55 UTC 2018. Please contact your system administrator for assistance .<---

Is it possible to customize the password reminder E-Mail? The original E-Mail only confuses the Sponsors because the don´t know where to go and where it comes from.

Thanks in advance,

Simon

[Jason Kunst · Accepted solution]

Google search ☺ I found this one

https://communities.cisco.com/thread/88234?start=0&tstart=0

please reach out to your account team to speak with our PM (ameet Kulkarni) about this request