Finesse Gadget - Send Email

[douglasc]

Hello,

I am writing a Finesse gadget that is required to send an email using Microsoft Exchange as the mail server. I've looked at two options:

Option 1- Use Exchange Web Services: Issue - requires NTLM authentication.

Question #1 - Is anyone aware of a gadgets.io or similar https request client that implements NTLM authentication? OR perhaps something that will create the NTLM username/domain/password encryption string for the HTTPS authenticate header?

Option 2- Use SMTP: Issue - what SMTP client to use from Tomcat?

Question #2 - Is anyone aware of a SMTP client method that can be invoked from a gadget?

Generally  speaking - looking for an approach here as to how the gadget could be implemented to send an email via exchange server.

Any help would be appreciated!

[dekwan]

Hi,

Unfortunately, I do not have the answers to your questions. But I will reach out to the Finesse team and see if they have any ideas.

Thanx,

Denise

[douglasc]

Thanks appreciate you doing so!

[dekwan]

Hi Douglas,

The Finesse team came back to me with "Sorry - Finesse does not provide any out of the box API’s support to send emails.". So, it looks like they do not know either.

Thanx,

Denise

[douglasc]

Thanks Denise for checking.

Would you be able to forward my Q#1 to the finesse product group also?

Question #1 - Is anyone aware of a gadgets.io or similar https request client that implements NTLM authentication? OR perhaps something that will create the NTLM username/domain/password encryption string for the HTTPS authenticate header?

Regards

[dekwan]

Hi,

I had forwarded both questions to them and that is how they answered it. I will ask them about Q1 specifically to see if there is a different answer.

Thanx,

Denise

[dekwan]

Hi,

The Finesse team got back to me about Q1 and it doesn't look like anyone is aware of how to do NTML auth. Sorry!

Thanx,

Denise