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PCCE Script Editor Call Directory issue

manishkumar.pal
Level 1
Level 1

Hi,

I am new to CCE environment. I reserved Packaged Contact Center Enterprise from Cisco DevNet Sandbox.

Loged-in (RDP) to PCCE admin server AW1-A (DAW PCCE) IP 10.10.20.21.

Opened Script Editor from desktop and created a new script.


When i go to Script-> Call Type Manager:

Here i can not see "Call Directory" tab to associate dialed number to test script.


Can any one help me if this is issue with product or if i need to do any configuration to enable "Call Directory" tab in script editor?

PCCE Script Editor.png

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