0 Replies Latest reply: May 24, 2018 3:52 AM by etamminga RSS

Unity Connection: Multi language Greetings, Limit to user language

etamminga

Hi,

 

We have an Unity Connection installation with multiple languages installed.

 

Now when the user records greetings via the Phone Interface the interface presents a list of languages to record in. We'd like to limit the user to only record in his/her language and not in any other language. Can this be configured?

 

Currently we see that users record greetings in the wrong language resulting in wrong prompts being played when callers are forwarded to voicemail.

 

Regards,

Erik