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air-cap2702e-e-k9 cant join with Cisco WLC 2500

Hello everyone i have  air-cap2702e-e-k9 cant join with Cisco WLC 2500 , i am from yemen  and my country is not in the county list supported by cisco WLC , so which regulatory domain i can choose .. also i get syslog in the access point said "dtls-5-alert receive

2 Replies 2

Chris Reynolds
Level 1
Level 1

If that is the country code that you are supposed to be using, but your country is not specifically on the list you might have to select the closets one to your country that is in the same regulatory domain.

Is the AP running in Mesh mode or do you have MAC filtering setup on the controller? This message may point to the need to add the AP MAC address into the MAC filter list on the controller to allow it to join.

Good Luck,

Chris

Thanks for responding ..  i dont set-up mac filter on the controller .. how  can  find out if my  access point  running in Mesh mode or not

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