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Blind transfer function using REST API

lee yongbeom
Level 1
Level 1

Is it possible to transfer after consulting blind transfer using REST API instead of singlesteptransfer?

3 Replies 3

dekwan
Cisco Employee
Cisco Employee

Hi,

No it is not. Blind transfer is not supported in Finesse. Only Single Step Transfer is.

Thanx,

Denise

Hi Denise,

Thanks for the answer.

Is there a roadmap to support the blind transfer function?

Thanks.

Hi,

Since there is single step transfer that is essentially an automatic blind transfer, the blind transfer functionality is not in the near term roadmap.

Thanx,

Denise

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