06-27-2018 05:21 AM
Hello all,
Can we use google cloud service in Cisco call studio?
Thanks
06-28-2018 09:54 AM
Not directly, no. You can however, make a custom Java element and host all of your cloud connection code there.
I did some tests with amazon web services earlier this year and it is working just fine for that.
06-29-2018 12:45 AM
Thanks Brent for replying,
You mean I need to cloud connection code in the java custom element?
If you have a any document related to this please send me.
Thanks
06-29-2018 09:18 AM
That's what I would do; I'm sure there are other ways of doing it though.
Here is the actual programming guide, it's for 11.6 so just use the correct version, go through the whole book too - https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_6/programmin…
If you haven't already, become familiar with the element specs as well - https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_6/programmin…
08-30-2018 10:59 AM
Look at Paul Tindall twitter, I remember that he has tweet about this implementation.
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