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CVP vs CiscoCall Studio

rangari1992
Level 1
Level 1

Hello All,

I am new on this platform. I want to know what is the difference between in Cisco Voice portal and Cisco Call studio.

Sorry for the basic question. But I want to know about this.

Thanks in advance.

6 Replies 6

janinegraves
Spotlight
Spotlight

Call Studio is the graphical scripting tool to build the application or script that runs on the CVP VXML Server.

So if I want to run my cisco call studio application on my dev server I need CVP on my server to run the application, Right?

What is the process of deploying application on cvp server and making call to cisco application?

Thanks

Use the OAMP (Operations Console) reference manual -

https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-customer-voice-portal-901/200738-Cisco-Voice-Portal-CVP-Operate-Admini.html

Thanks Janine for reply.

Actually I want to know the steps after developing the call studio application.

How and where I need to deploy call studio application, there configuration and how we can use that application?

In simple I want to know the deployment process and configuration.

Thanks

Let's say your application is named MyApp.

Right-click, select Deploy.

Select Archive - and save it to a local folder somewhere and name it MyApp.zip

Then log into the OAMP http://oampAddress:9443/oamp

Select Bulk Admin - File Transfer - VXML Apps<http://oampAddress:9443/oamp>

Select the vxml server and the zip<http://oampAddress:9443/oamp>

Press Transfer<http://oampAddress:9443/oamp>

<http://oampAddress:9443/oamp>

Then you need to configure the ICM Script

with SendToVru node connected to a

SetValue to assign into Call variable user.microapp.ToExtVXML index:0 value:"application=MyApp".

Connect this to a RunExtScript node that selects the network vru script named GS,Server,V

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