How to troubleshoot when the call exit out the error path in WebService Element

[Sowmiya J]

Hi team,

I am using web service element in Call studio 11.5.I have loaded my webservice successfully and have configured request, response parameters.The call exit out the error path and i couldnt find where it goes wrong.Please help me out to find the cause.I can't use any opensource tool like wireshark.Anyother way to find?

Sowmiya

[janinegraves · Accepted solution]

When you go down the error path of the web service element, connect to

an AppModifier element (Elements/Context/AppModifier), name it

logLastException. In the General tab, Add to Log box, log the following

variables (you may have to key it in, case sensitive)- it may help you

determine what's wrong:

{Data.Session.lastException.code}

{Data.Session.lastException.message}

{Data.Session.lastException.source}

{Data.Session.lastException.type}

[Sowmiya J]

Hi Graves,

If it takes the fault path.Can I do the same

Sowmiya

[janinegraves]

Sure, not sure what info you'll see. but give it a try. What error

messages are you seeing now that you've enabled logging on your WS element?

[Sowmiya J]

Hi Graves,

I am getting "Certificate Exception" when I enabled logging.Can you please help me out?

Sowmiya