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Customer Unable to access SNTC Portal

xochitl.garza
Level 1
Level 1

We have setup 2 users with access to the SNTC Portal one has the wrong access the other is unable to access. When trying to access the page he is redirected to the following page:

xochitlgarza_0-1714422379167.png

Prompted to login and told he already has access, taken to a different screen which redirects to the above screen. He has tried multiple browsers, multiple devices, cleared cache and cookies, tried private browsing and nothing works. Help!

 

1 Reply 1

enrirami
Cisco Employee
Cisco Employee

Hello Sir,

Thank you for contacting Cisco.

Can you please provide the following information?

• Company name.
• Company address.
• CCOID.
• Email.
• CR Party Id.

You can send me a private message if you prefer that way.

Kind Regards,

Enrique Ramirez