Gentlemen, Good morning. Need help.I shared some information in the case https://community.cisco.com/t5/smart-net-total-care-portal-and-collector-discussions/is-it-possible-to-have-two-profiles-on-the-sntc-portal/td-p/5022088 And I got support to cre...
Hi team,We have jsut deployed a CSPC 2.11 VM on ESXi 7.0.3. Having issues when entering CCO credentials to allow for checks of software updates. Error message advises vailidation of the credentials failed. Have attempted to setup the same via CLI ...
We have setup CSPC 2.11 to use TACACS+ to allow users to logon using AD credentials, with credentials beign passed to Cisco ISE. The CSPC username matches the username in AD, and user in CSPC is configured as Remote. Login with AD credentials is wo...
Hi Allwe have migrated to ASAv devices for our RAS solution and they are in CSPC and being collected via SNMP and SSH protocols. all data including the ' show inventory ' is being sent to SNTC as i can see it on ' collected data ' for the devices in ...
new cspc VA 2.11 install. when running yum, getting error for appstream, baseos, extras.- Curl error (6): Couldn't resolve host name for https://engci-maven-master.cisco.com/artifactory/csl-almalinux/almalinux/9.3/BaseOS/x86_64/os/repodata/repomd.xml...
In March my company stopped using Cisco Advanced Services. So, we now have to export our inventory manually with a CVS file template. I was able to successfully export the template and run a custom inventory report. When I look at the report, I notic...
Hello, when we try to access to "Software Updates -> Server connection setup" and we put the credentials that page freezes and does nothing.Also, the upload of files fails.We just updated to the version 2.11.Regards.
When we try to access to the CLI with Putty or other tool, after putting the credentials the next message shows up: *****PID file exists. But Adminshell service is not completely up.**********If adminshell is restarted manually, please wait for 15-20...
Hello i'm working at a company which is a gold partner with cisco. and I want to recomend Cisco LoA to our customer, however I still don't understand the advantage for the custoemr side. could you please let me know?
We have setup 2 users with access to the SNTC Portal one has the wrong access the other is unable to access. When trying to access the page he is redirected to the following page: Prompted to login and told he already has access, taken to a differen...
I am trying to register Customers to CSPC/SNTC, followed the instructions and we are stuck after the email to confirm email address. We wait 24hours and then we have to submit everything again without any advance. Any help would be appreciated Tha...
I have registered and have the "Customer Administrator" role and it has been well more than 24 hours (it's been several weeks) since the registration completed, yet I cannot use the portal. When I sign in, it tells me that I don't have access and ne...
Trying to figure out what I have missed. I have SNTC API developer access in the SNTC portal, but the APIs don't appear in the API console (apiconsole.cisco.com). Anyone seen this before?
I am user with customer administrator role but still unable to get access to EOX API . When in try API request I get eh below 403 Forbidden error. Do let me know if any other details is needed.
Hello, We trying to deploy the colletor, but we dont have a UCS or ESXI server, there is another alternative to install the ISO?
