About AnoopKrishnan123

AnoopKrishnan123 · 07-11-2022

If my memory is correct, a Clock Sample gadget was available on the Finesse Dev Page. I was not able to find it anywhere. Can anyone help me with the same.

AnoopKrishnan123 · 06-08-2022

Just noticed the Apache Tomcat 9.0 has automatically stopped, found this error message in Event Viewer The Apache Tomcat 9.0 Tomcat9 service terminated unexpectedly. It has done this 1 time(s). After starting the Tomcat Service, the CCE Reskilling To...

AnoopKrishnan123 · 08-18-2022

As David told, the Google Dialogflow ES or CX is the best bet. You can integrate it easily with Cisco. Google CCAI provisioning with CCE **Please Rate Answers if they are Helpful**

AnoopKrishnan123 · 07-12-2022

Thanks David, I had seen this thread before, and do recall on seeing a Analog Clock gadget in the sample gadgets list before, but unfortunately it has been removed.

AnoopKrishnan123 · 06-30-2022

Agents who are on a break receive "Not Ready-CTI Connection Failure on their Finesse Desktop" They are able to change the reason to "Not Ready" or "Ready" once they are back. Because of this, their metrics are affected. Already did checked on Finesse...

AnoopKrishnan123 · 06-30-2022

Sorry for the late reply. Yes, i am using Jabber for Windows in the Citrix VDI itself. it runs till now without any issue. The voice quality is almost as good as that of your Desktop Client **Please rate Reply if Helpful**

AnoopKrishnan123 · 06-14-2022

Thanks Ritesh, The issue was for just one time, which pointed it to a Network blip.

Member Since	‎02-19-2020 02:56 AM
Date Last Visited	‎04-05-2024 12:24 AM
Posts	26
Total Helpful Votes Received	25

User Statistics

User Activity

Clock Gadget

CCE Reskilling Tool Not loading because of Apache Tomcat Crash

Re: AI solution for PCCE

Re: Clock Gadget

Re: AMA Forum - Architecture, Design, Deployment, Troubleshoot CCE Fin

Re: Jabber for VDI in UCCE 12.0

Re: CCE Reskilling Tool Not loading because of Apache Tomcat Crash